My Oracle Support Banner

How Can One Close the Delivery Line Stuck With Backordered Status Whereas Other Delivery is Now in Staged Status After Partial Pick Release? (Doc ID 2717664.1)

Last updated on OCTOBER 06, 2020

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

How can one cancel the back ordered delivery details?


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order line #2.1 originally qty requested 2625 KGS.
2. Do release order.
3. Transact only 2600 KGS, remaining qty 25 KGS was back ordered.
4. Order line quantity was changed to 2600 KGS, so 25 KGS become cancelled quantity.
5. The delivery line still stuck with back ordered status.

-----------------------
More Details:

Order Number = 1000

2 lines in AWAITING_SHIPPING wf status

Line 2.1
  ordered quantity: 2600 KGS
  cancel quantity 25 KGS


WSH_DELIVERY_DETAILS


--for line 2.1 shows:

DELV DET ID Status          OMI INI LINE  ITEM_ID    QTY
 1988888   Y=Staged            N   N   2.1  123456      2600
 1999999 B=Backorder     N   N   2.1  123456        25

How can one cancel delivery detail 1999999?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.