Dispute Credit Memo Workflow getting into Deferred Status
(Doc ID 2717742.1)
Last updated on NOVEMBER 11, 2021
Applies to:
Oracle iReceivables - Version 12.1 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.9 version,
When attempting to raise dispute, the credit memo workflow is getting stuck with deferred status once the collector approves it
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to iReceivable Responsibility
2. Raise the dispute and approve
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |