Dispute Credit Memo Workflow getting into Deferred Status
(Doc ID 2717742.1)
Last updated on NOVEMBER 11, 2021
Applies to:Oracle iReceivables - Version 12.1 and later
Information in this document applies to any platform.
On : 12.2.9 version,
When attempting to raise dispute, the credit memo workflow is getting stuck with deferred status once the collector approves it
The issue can be reproduced at will with the following steps:
1. Navigate to iReceivable Responsibility
2. Raise the dispute and approve
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