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R12: AP: Why Is Image Drilldown From GL to AP Not Working After Upgrade? (Doc ID 2717975.1)

Last updated on OCTOBER 07, 2020

Applies to:

Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.


After upgrading EBS Applications (e.g., from 12.2.5 to 12.2.9), why are users no longer able to drilldown to invoice image attachments from GL Account Inquiry screen?

Steps to Reproduce

  1. Navigate from GL to the Account Inquiry screen (query up Ledger/Account info)
  2. Click 'Show Balances' button
  3. Click 'Journal Details' button
  4. Click 'Drilldown' button -> will take to 'View Journal Entry Lines'
  5. Click 'View Transaction' button -> will take to Invoice Workbench
  6. Notice that the Paperclip icon itself appears, but not an actual attachment icon showing (embedded) with it, therefore, clicking this results in nothing happening/appearing.



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