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How to Process RMAs Receipts for Non WMS Enabled Organizations (Doc ID 2718056.1)

Last updated on SEPTEMBER 06, 2021

Applies to:

Oracle Inventory Management - Version 12.1.3 to 12.2.9 [Release 12.1 to 12.2]
Information in this document applies to any platform.


 The purpose of this presentation is to provide the basic steps of how to process a Return Material Authorization (RMA Order and Receipt) for Non WMS enabled organizations in Oracle Order Management
and Oracle Inventory(Receiving), and provide basic understanding of the data flow, table mapping, and discuss on a high level some of the tools (Analyzers, Diagnostics, Scripts, etc.) used by Oracle Support.

The goal is to understand the data flow from Oracle Order Management and Oracle Inventory(Receiving). We will setup and demonstrate the process of creating the RMA Order from Order Management
and the RMA Receipt in Oracle Inventory for serial and lot control items.


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