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Accrual Amount Is Calculated As Zero (Doc ID 2718485.1)

Last updated on OCTOBER 13, 2020

Applies to:

Oracle Trade Management - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, Offers

ACTUAL BEHAVIOR
---------------

Accrual offer does not accrue correctly when discount is 1% of sales.

EXPECTED BEHAVIOR
-----------------------
Offer should accrue as 1% as per setup

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Create accrual offer with 1% discount
  2. Create sales order with 5000 quantity with unit price as 0.49
  3. When FAE runs discount 1% is applied on unit price making it 0.0049 and then rounded making it 0
  4. Due to this irrespective of sales order quantity, accrual amount is calculated as 0

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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