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Adding Free Text Institution Name To The Existing Qualification Record Is Not Getting Saved (Doc ID 2718764.1)

Last updated on OCTOBER 13, 2020

Applies to:

Oracle Performance Management - Version 12.2 HRMS RUP12 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Observed that, Institution name (School Name) which is entered as Free Text against a Qualification record from Self service is not visible or available against the record (Both in OAF Page and Form) after approval.

EXPECTED BEHAVIOR
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Expect that, Institution name (School Name) which is entered as Free Text against a Qualification record from Self service should be visible or available against the record (Both in OAF Page and Form) when fetched.

STEPS
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The issue can be reproduced at will with the following steps:

1. Make sure the profile "HR: Free text school name allowed in Self Service" is set to "Yes" at desired level.

2. Login using "XXXX Employee Self - Service" Responsibility.

3. Navigate to Professional Details --> Education and Qualifications.

4. In the launched page, select the Qualification that is associated to Employee, in which Grade and School Name is missing.

5. Now update the Grade and School name and Submit the same for approval.

6. Now open up the Approval notification and observe that the changes mentioned are captured and approve the same.

7. After approval, User receives the Post Approval notification, Observe that, the changes mentioned are visible.

8. Now Navigate back to Professional Details --> Education and Qualifications.

9. In the launched page, Observe that the Institution column is still blank against the Qualification record. Same behavior is observed in the Qualification form as well.

WHAT IS WORKING:
------------------------------------

Issue is not faced in below scenarios:

A. First time entry of the qualification record in SSHR with Free Text institute name is fetching it properly.

B. Updating an existing qualification record with Institute name selected from List Of Values (LOV) is fetching it properly.

Work Around:
-------------------

User need to delete the existing Qualification record which has no institution name and employee have to submit the Qualification request again with the institute name entered

Cause

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In this Document
Symptoms
Cause
Solution
References


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