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New Authorization Is Not Triggering Incase of Sales Order Split (Doc ID 2720153.1)

Last updated on DECEMBER 10, 2020

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On :  12.1.3 version, FC Core

ACTUAL BEHAVIOR 

After sales order is split after initial authorization and settled, for remaining order quantity new authorization is not getting triggered during receipt creation, causing settlement to fail for second receipt.


EXPECTED BEHAVIOR
After sales order is split after initial authorization and settled, for remaining order quantity new authorization should get triggered during receipt creation.


STEPS
The issue can be reproduced at will with the following steps:
1. Book sales order and ship partially and settle first invioce

2. Process remaining order and try to settle the remaining amount, which will fail during settlement

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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