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Error During Service Contract Linking: ORA-01403 (Doc ID 2720463.1)

Last updated on OCTOBER 15, 2020

Applies to:

Oracle Lease and Finance Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Lease Authoring

Find that for some contracts, when attempting to create service from service contract,
the following error occurs.

ERROR
-----------------------
ORA-01403: no data found in Package OKL_SERVICE_INTEGRATION_PVT Procedure create_service_from_oks


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. On a lease contract, navigate to Additional charges tab
2. Create service from service contract >> Go
3. Enter the service contract number, the payment type and supplier
4. Click on Apply and receive the error.


Cause

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In this Document
Symptoms
Cause
Solution
References


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