My Oracle Support Banner

GST : Performance issue when querying in receipts form (Doc ID 2720597.1)

Last updated on OCTOBER 16, 2020

Applies to:

Oracle Financials for India - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

Reported Issue
-----------------
Performance issue observed when trying to query existing requisitions in receipts screen under Find Expected Receipts.
If receipt has multiple lines on checking checkbox for line 1 and moving onto next line the screen gets hanged indefinitely. 
Because of this unable to create any receipts in system .

Steps for replication
----------------------
1. Navigate to Oracle Purchasing --> Receiving --> Receipts
2. Turn off the Custom Code
3. Query for an Existing Requisition in "Find Expected Receipts" screen.
4. If receipt has multiple lines, enable the Check box for the first line and click on the second line.
5. The screen hangs and unable to perform any other steps.
6. It automatically comes back to normal, (to second line) after some time.

Expected Behavior 
---------------------
Expects that the receipts should be allowed for creation without any performance issue.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.