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R12 OIE New Empty Line Added To Previously Approved Expense Report (Doc ID 2720675.1)

Last updated on OCTOBER 16, 2020

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Expenses Administration Utils

ACTUAL BEHAVIOR
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New empty line added to previously approved/queried Expense Report

EXPECTED BEHAVIOR
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No new line to be added to previous approved/queried Expense Report

STEPS
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The issue can be reproduced at will with the following steps:
1. Set responsibility, for example, ‘Internet Expenses Auditor’. Choose ‘Expenses Audit’.
2. Form ‘Expense Report’ opens. Choose ‘Manage Expense Reports’.
3. Form ‘Expense Reports’ opens. Add new search parameter ‘Report Status’ and choose value ‘Pending Payables Approval’ in the search criteria ‘Report Status’. After that choose button ‘Go’.
4. Expense reports which are in status ‘Pending Payabes Approval’ have been found. Select, for example, Expense Report 123456a
5. Form ‘Expense Report 123456a' opens. Choose press-button ‘Next’.
6. Next expense report from search results is opened – expense report 109876b.
7. Approve expense report 109876b by Accountant – select date in the field ‘Original Receipts Package Received Date’, choose press-button ‘Mark Receipts as Verified’ and then button ‘Apply’
8. Expense report 109876b has been approved
9. In the field ‘Search by Expense Report Number’ enter expense report Nr., for example, opened at step Nr. 4 – expens report Nr. 123456a and choose press-button ‘Go’.
10. Expense report 123456a has been found
11. Open details for expense report 123456a line Nr. 1 – choose icon-button in the column ‘Details’ for Line Nr. 1
12. Form ‘Cash and Other Expenses: Details for Line 8’ opens (blank page). As you see details for Line Nr. 8 opens but expense report 123456a includes only 2 lines. Choose press-button ‘Itemize’.
13. Line Nr. 8 has been itemized
14. Choose button ‘Remove Itemization’
15. Error appears. Choose button ‘Return’
16. Message ‘You have entered invalid data or you have not completed all required fields. Do you want to continue’ appears. Choose button ‘Yes’
17. No new lines for expense report 123456a
18. Approve expense report 123456a by Accountant – select date in the field ‘Original Receipts Package Received Date’, choose press-button ‘Mark Receipts as Verified’ and then button ‘Apply’
19. Expense report Nr. 123456a has been approved
20. In the field ‘Search by Expense Report Number’ enter expense report Nr. approved at step Nr. 7 – expens report Nr. 109876b and choose press-button ‘Go’.
21. Expense report 109876b has been found – new empty line created.


Cause

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In this Document
Symptoms
Cause
Solution
References


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