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Additions Integrator Web ADI Fails With Synchronous Importer Message (Doc ID 2721047.1)

Last updated on OCTOBER 19, 2020

Applies to:

Oracle Assets - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to to upload assets in the system using the Additions Integrator Web ADI, unable to reach to the point to upload the data. On hitting the Add-Ins tab in the excel template the error "The Connection to the Server is unavailable" is received.

ERROR
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10/20/17 1:00 PM Web ADI Upload Job 3194133 ERROR BneSyncConcurrentImporter.uploadImport - Stack Trace: oracle.apps.bne.exception.BneUploadException: The Synchronous Importer has reached the maximum time out limit while waiting for concurrent request 235987280 to finish.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Attempt to use Additions Integrator.
2. Under the Add-Ins tab in the excel template the error "The Connection to the Server is unavailable" is received.


Cause

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In this Document
Symptoms
Cause
Solution
References


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