My Oracle Support Banner

Backordered Quantity Cancelled after Pick Confirm (Doc ID 272134.1)

Last updated on JUNE 06, 2018

Applies to:

Oracle Shipping Execution - Version 11.5.9 to 11.5.10.CU2 [Release 11.5 to 11.5.10]
Information in this document applies to any platform.
WSHFSTRX - Shipping Transactions Form
WSHREL - Pick Release
WSHPRS - Pick Release - SRS

Symptoms

Sales Order has an ordered quantity of 10.
During pick confirm (transact move order process), purposely allocate 6 and backorder 4.
After the move order completes, 2 delivery lines are created in STF form.
One(qty of 6) is with Status of 'Staged' and the other(qty of 4) 'Backordered'.
Once Ship Confirm completes, the backordered line changes status into 'Cancelled'.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.