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Payslip Is Not Generated For Specific Month Even After Running The Concurrent Request "Payslip Report (Generic)" For That Month (Doc ID 2721982.1)

Last updated on OCTOBER 23, 2020

Applies to:

Oracle Payroll - Version 12.2 HRMS RUP11 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Observed that, Payslip is not displayed for a specific month even after running the "Payslip Report (Generic)" concurrent program for that month.

EXPECTED BEHAVIOR
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Expect that, Payslip should be displayed for a specific month after running the "Payslip Report (Generic)" concurrent program for that month.

STEPS
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The issue can be reproduced at will with the following steps:

1. Login using "HRMS Manager" Responsibility.

2. Navigate to View --> Request.

3. Ran the concurrent request "Payslip Report (Generic)" for the month of June.

4. Now login using user name of an Person.

5. Navigate to Employee Self Service --> Payslip.

6. In the launched page, able to see the Payslip is loaded for the certain Month, But payslip for the Month for which the program "Payslip Report (Generic)" is run in step 3 is still missing.

Cause

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In this Document
Symptoms
Cause
Solution
References


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