Performance Problem with Quote Creation
(Doc ID 2722829.1)
Last updated on OCTOBER 26, 2020
Applies to:
Oracle Lease and Finance Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Asset Management
When attempting to create a termination quote, the application hangs, and after some minutes shows the following error:
This occurs with almost all OLFM quote transactions, like terminations, duplication, etc
ERROR
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Internal server error.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to asset management >> termination quotes
2. Enter a quote number
3. Query
4. Duplicate the try to finish the new quote and the error is seen.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |