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Performance Problem with Quote Creation (Doc ID 2722829.1)

Last updated on OCTOBER 26, 2020

Applies to:

Oracle Lease and Finance Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Asset Management

When attempting to create a termination quote, the application hangs, and after some minutes shows the following error:
This occurs with almost all OLFM quote transactions, like terminations, duplication, etc

ERROR
-----------------------
Internal server error.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to asset management >> termination quotes
2. Enter a quote number
3. Query
4. Duplicate the try to finish the new quote and the error is seen.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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