iSupplier Portal Purchase Order Advanced Search Will Not Return Cancelled POs (Doc ID 2722868.1)

Last updated on OCTOBER 26, 2020

Applies to:

Symptoms

On : 12.1.3 version, Home page Issues

ACTUAL BEHAVIOR
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iSupplier Purchase Order Advanced Search on Status will not return cancelled Purchase Orders (PO). 

Cannot search for cancelled Purchase Orders using the Advanced Search feature. When adding the status to the Advanced Search and select "Cancelled" status no results are returned. When searching with a status of Closed then the results will return POs that have the status of "Cancelled"

EXPECTED BEHAVIOR
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It is expected that when the user selects 'Cancelled' as the status to search for, the user will find only the cancelled orders.

STEPS
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The issue can be reproduced at will with the following steps:

1. Log into iSupplier Full Access
2. Click the Orders Tab then Advanced search button
3. Search by status 'Cancelled'
4. Click Go
     No PO's with the status Cancelled were returned.
5. Note:  PO's with the status Closed, Finally Closed and Cancelled were returned.

Cause

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