My Oracle Support Banner

Seeded Returns Portal Parameters are Not Available in Depot Repair Application (Doc ID 2723771.1)

Last updated on OCTOBER 28, 2020

Applies to:

Oracle Depot Repair - Version 12.2.9 and later
Information in this document applies to any platform.


The Depot Repair implementation guide contains the following information regarding the default Return Portal Parameters.

The following table lists the Return Portal parameters and default values:

Parameter Code Name Description Default Values
CREDIT_CARD_AUTH_REQUIRED Authorize Credit Card Credit card authorization required N
CHANGE_IB_OWNERSHIP Change IB Ownership Change IB ownership N
CREATE_IB_FOR_RET Create IB Create IB for return N
DISPLAY_CHARGES Display Charges Display Charges N
IB_REQ_FOR_RET IB required for return Install base record required for return N
REQ_RETURN_REASON Return reason required Return reason required N
REQ_SERIAL_NUM Serial Number Required Serial Number Required N


These seeded Depot Repair Returns Portal Parameters are not displayed in the application. How can this be resolved? 



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.