Seeded Returns Portal Parameters are Not Available in Depot Repair Application (Doc ID 2723771.1)

Last updated on OCTOBER 28, 2020

Applies to:

Oracle Depot Repair - Version 12.2.9 and later
Information in this document applies to any platform.

The Depot Repair implementation guide contains the following information regarding the default Return Portal Parameters.

The following table lists the Return Portal parameters and default values:


Parameter Code	Name	Description	Default Values
CREDIT_CARD_AUTH_REQUIRED	Authorize Credit Card	Credit card authorization required	N
CHANGE_IB_OWNERSHIP	Change IB Ownership	Change IB ownership	N
CREATE_IB_FOR_RET	Create IB	Create IB for return	N
DISPLAY_CHARGES	Display Charges	Display Charges	N
IB_REQ_FOR_RET	IB required for return	Install base record required for return	N
REQ_RETURN_REASON	Return reason required	Return reason required	N
REQ_SERIAL_NUM	Serial Number Required	Serial Number Required	N

These seeded Depot Repair Returns Portal Parameters are not displayed in the application. How can this be resolved?

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