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Credit Checklist in Saved Status not moving to Submitted Status (Doc ID 2724371.1)

Last updated on NOVEMBER 23, 2020

Applies to:

Oracle Credit Management - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Public Credit Management APIs

ACTUAL BEHAVIOR
---------------
Setup a new checklist for order hold review type but the status is not moved to submitted.
The checklist has a scoring model attached.

EXPECTED BEHAVIOR
-----------------------
Expect for the checklist to be submitted.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to credit management > go to policy management link
2. Create a new checklist with a scoring model attached
3. The user can click to Save for Later and the status is Saved but then tries to Submit the checklist and nothing happens.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot submit a new checklist.

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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