My Oracle Support Banner

The Pricing Details On The Contracts Summary Page Is Greyed Out After May 2020 Patch Application (Doc ID 2724413.1)

Last updated on NOVEMBER 04, 2020

Applies to:

Oracle Lease and Finance Management - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, Lease Authoring

ACTUAL BEHAVIOR
---------------

Find that the pricing details on the contracts summary page are greyed out for all new bookings after applying the Patch 30209858:R12.OKL.C - OLFM : 12.2 UNIFIED PATCH - MAY 2020

 

EXPECTED BEHAVIOR
-----------------------
Expect the pricing details icon to be active as it was prior to patching.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Contract after pricing (status = complete) - details icons are active/blue
2. After contract is approved - details icons are greyed out.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.