My Oracle Support Banner

OMFS- APP- Seriization Validate At Not Done At Return And Ship Debrief. (Doc ID 2725084.1)

Last updated on OCTOBER 31, 2020

Applies to:

Oracle Mobile Field Service - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Multiplatform Debrief

ACTUAL BEHAVIOR
---------------
If an item is serial controlled at receipt - return debrief allows to complete debrief without serial number whereas , serialized at receipt should make the serial number field mandatory.
If an item is serial controlled at receipt- it should not let the technician put any serial number rather one's available in trunk stock.

Install Debrief is having issue too

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Return Debrief in MFS MP client
2. Enter an Item which is serial controlled at receipt


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.