IProcurement Punchout Returning Basket To Login Screen And Not Creating A Requisition (Doc ID 2725370.1)

Last updated on APRIL 20, 2023

Applies to:

Symptoms

On Release: 12.1.3 version, Punchout to Supplier or hub

When attempting to do a Punchout to Supplier Site and Returning Cart From Punchout : "Direct Punchout" the following error occurs

Or Returning Cart From Punchout Goes To Login Page, And Logging Back Gives following error

ERROR
You cannot use your browsers navigation buttons here. To change item(s) in your shopping cart, please delete the item(s) and punchout to the supplier site again.

STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. Sign on to Application
2. Select Responsibility: iProcurement
3. Navigation: iProcurement Homepage ->> Shop Tab ->>
4. Stores ->> Click: "Direct Punchout" ->>
5. Select Item: XXXXXXXXXXXX - QTY = 1
6. Select Item: XXXXXXXX - QTY = 1
7. Add to Cart and Submit ->>
8. Receive Error: "You cannot use your browsers navigation buttons here. To change item(s) in
  your shopping cart, please delete the item(s) and punchout to the supplier
  site again."

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot the complete the Punchout with the Supplier without error.

Cause

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