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Sales Order Lines Appear On Unbooked Orders Report Even When Sales Orders Are Cancelled (Doc ID 2726937.1)

Last updated on NOVEMBER 15, 2020

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Trx Changes & Cancellations

ACTUAL BEHAVIOR
---------------
We have sales order lines that have remained in 'Entered' status even though the sales order header is cancelled.
Consequently, these lines are appearing in the Unbooked Orders Report.
We are unable to cancel these lines, nor delete them.

EXPECTED BEHAVIOR
-----------------------
How can these lines get cancelled so that they won't appear on the Unbooked Orders Report?

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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