Cycle Count Approval for Items that are Tracked in Primary and Secondary UOM Fail with ORA-06502:PL/SQL:numeric or value error INV_CC_WORKFLOW_APPRV Procedure CC_Check_Onhand (Doc ID 2727268.1)

Last updated on SEPTEMBER 06, 2021

Applies to:

Symptoms

When attempting to approve a Cycle Count entry for an item that track On-hand inventory in Primary and Secondary UOM, the following error occurs.

ERROR

 ORA-06502:PL/SQL:numeric or value error:character to number conversion error in Package INV_CC_WORKFLOW_APPRV Procedure CC_Check_Onhand
 
 User Click Ok to the form error, the application raise the following note:

  Note
  100501: non -ORACLE exception


STEPS

The issue can be reproduced at will with the following steps:
1. User navigate to the Cycle Count Approval form where user  can see there is a pending count waiting for approval for item XYZ123.
  
  Adjustment
  System Qty Secondary    System Qty      UOM   Qty Secondary          UOM      Secondary Qty
  0                                 0                     EA      300                         KG           1.89873
  0                                 0                     KG      15.2                        KG        15.2

This cycle count show adjustment in primary and secondary quantity for first count (count in primary) and on second count, counted in secondary UOM.

2. User proceed to approve the first record. The record is approved with no issue, however, when user attempt to save the approved cycle count record, the application raise the error.

  
WHAT IS WORKING

The Cycle Count Approval process works fine for items that have no secondary UOM.

Changes

Cause

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