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Getting Error ''APP-CSD-209082" While Querying RMA Order Number In 'Find Service Order' Form (Doc ID 2727426.1)

Last updated on NOVEMBER 16, 2020

Applies to:

Oracle Depot Repair - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Repair Order

When attempting to query Repair Orders using RMA number the following error occurs.

ERROR
-----------------------
 'APP-CSD-209082: Depot Repair Order not found based on search criteria selected. Execute new search.'


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in Depot Repair Manager > Repair Orders >

2. Enter RMA Number against the 'RMA/Sales Order Number' field, then click 'Find'.

3. Error message is displayed.


Cause

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In this Document
Symptoms
Cause
Solution
References


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