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Contract Status Remains ‘Pending Approval’ After The Contract Is Rejected By The Approver (Doc ID 2727561.1)

Last updated on NOVEMBER 16, 2020

Applies to:

Oracle Procurement Contracts - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Contracts Repository


When a Repository Contract is submitted for Approval and the Reject option is selected in the Approval Notification, the Contract status
remains in Pending Approval and the contract cannot be updated further.


Expect the Contract to be Editable and expect workflow notification to the sender with the message that the contract is rejected.

The issue can be reproduced at will with the following steps:
1) Contract Workbench Administrator (R)
2) Create a contract and then submit for approval
3) In the Approval Notification, select Reject instead of Approve.
4) Now Contract is in Pending Approval status and cannot be edited

Due to this issue, users cannot reject the contract and then proceed with the other flows

Cause

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In this Document
Symptoms
Cause
Solution
References


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