Attempting to Change the Order Management Internal Location gives the error, Internal Location - Select A Valid Value (Doc ID 2727701.1)

Last updated on JANUARY 28, 2022

Applies to:

Symptoms

On : 12.2.7 version, Customers Module

When attempting to change Order Management Internal Location,
the following error occurs.

ERROR
-----------------------
Internal Location - Select a valid value.


STEPS
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The issue can be reproduced at will with the following steps:
1. Receivables > Customers > Customer Account > Account Site > Order Management > Internal Location
2. Try to change the location
3. Get the error
Select a valid value.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot change the internal location.

Cause

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