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Depot Receiving Pulling All Lines In Receiving Form (Doc ID 2727961.1)

Last updated on NOVEMBER 12, 2020

Applies to:

Oracle Inventory Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Receiving Functions

Actual Behavior
When Selecting a single logistics line and Clicking the Receive Action the Receiving form shows up, if you press find it will bring up all items from the sales order instead of the single line that the user selected.

Expected Behavior
Expect only the selected user line to be selected when chosen.

Steps
The issue can be reproduced at will with the following steps:
1. See in Service Orders form, Depot Repair two service lines both on the same sales order (Return and Ship in this example)

Select a return line and select Receive from Actions and Press Go (Entering RMA number) Find

2 Inventory > Transactions > Receiving > Receipts is popped up, see line 1 is in the form, however both lines are returned.

3. Cancel the receipt and try again, this time instead of pressing Find, hit the Tab, see only the desired line is returned.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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