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Assignment Compete Criteria Not Working Properly (Doc ID 2728190.1)

Last updated on DECEMBER 15, 2020

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

The Assignment complete criteria is not working properly for some work orders.
For example:
Work order xxxxx, users assigned resources to three operations: 5, 10 and 30.
Notice that the sum of the required field for the three operations is 4.52 but in the work order state, the required hours is only 4.5. Also, for the operations 5 and 30 the Assigned hours is null even if there is a resource assigned in each operation.

EXPECTED BEHAVIOR

The Assignment compete criteria should work properly by showing the correct required and assigned hours.

STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User.
2. Go to Work Order Advanced Search.
3. Set fields below:
    Work Order 'is' =
    Assigned Complete 'is' = 'No'
4. See work order stats as:
    Required hours = 4.5
    Assigned hours = 4.5
    Unassigned hours = 0


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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