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Cannot Cancel a Quote which has been Accepted for Loan Product (Doc ID 2729072.1)

Last updated on NOVEMBER 16, 2020

Applies to:

Oracle Lease and Finance Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Asset Management

When attempting to cancel a termination quote for a loan, the program "Lease - Cancel Termination Quote Asset Lines" completes with the following error:

ERROR
-----------------------
Credit Memo or Invoice reference updation on Termination Quote details failed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Quote on a LOAN. The Quote should have an Estimated Billing Adjustment line.
2. Accept the quote
3. Run Billing to create AR Invoices. The Credit Memos will also be raised.
4. Now try to cancel the quote.
The Program "Lease - Cancel Termination Quote Asset Lines" completes with above error.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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