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In newly built instance Intermittent Login Issue - Responsibilities are not dispalying after login. It is showing error "Unexpected Error While Processing The Request" (Doc ID 2729289.1)

Last updated on NOVEMBER 16, 2020

Applies to:

Oracle Applications Framework - Version 12.2.4 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, SUPPORT

After login into EBS, responsibilities are not visible
the following error occurs.

ERROR
-----------------------
Unexpected Error While Processing The Request


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Build a new EBS instance
2. Login into EBS


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the assigned responsibilities in EBS home page after login.

Changes

 Instance was newly built

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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