Some Users Cannot Modify Work Order When Using Maintenance Workbench If Target Date Enabled
(Doc ID 2729546.1)
Last updated on DECEMBER 01, 2020
Applies to:Oracle Enterprise Asset Management - Version 12.2.9 and later
Information in this document applies to any platform.
A couple of users receive the following error when trying to modify work order using the Maintenance Workbench if target date is enabled.
Note: This started after major upgrade 12.2.9 to Oracle EBS. This happens every time these users try this modification.
FRM-40735: ON-UPDATE trigger revised unhandled exception ORA-01843
The issue can be reproduced at will with the following steps:
1. Responsibility: Enterprise Asset Management.
2. Go to the Maintenance Workbench.
3. A couple of users were not able to modify work orders due to the above error.
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