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Some Users Cannot Modify Work Order When Using Maintenance Workbench If Target Date Enabled (Doc ID 2729546.1)

Last updated on DECEMBER 01, 2020

Applies to:

Oracle Enterprise Asset Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

A couple of users receive the following error when trying to modify work order using the Maintenance Workbench if target date is enabled.
Note: This started after major upgrade 12.2.9 to Oracle EBS. This happens every time these users try this modification.


ERROR

FRM-40735: ON-UPDATE trigger revised unhandled exception ORA-01843


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Enterprise Asset Management.
2. Go to the Maintenance Workbench.
3. A couple of users were not able to modify work orders due to the above error.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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