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Primary Address Not Defaulting On The Quote (Doc ID 272969.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Quoting - Version 11.5.9 to 11.5.10.2 [Release 11.5.9 to 11.5.10]
Information in this document applies to any platform.

Symptoms

Primary Address is not defaulted on Quote

Customer type is Person - with 3 active addresses defined.
1. Bill-to usage - NOT Marked as Primary
2. Ship-to usage - NOT Marked as Primary
3. Bill-to usage - Primary
Ship_to usage - Primary

When creating a quote for this customer, the addresses defaulted as follows:
Quote-to 2nd address (the ship-to)
Bill-to 1st address (the bill-to)
Ship-to 2nd address (the ship-to)

Changes

 

Cause

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