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Accounting Rule is not Defaulting from Billing Profile for Service Contracts Created from Order Management (Doc ID 2730366.1)

Last updated on NOVEMBER 20, 2020

Applies to:

Oracle Service Contracts - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

 On 12.2.9,

Actual Behavior
==========
Accounting Rule is not picked from Billing Profile when contract is created from OM with Full Billing from Contracts option. Contract is created with accounting rule as Immediate.

 
Expected Behavior
============
Accounting rule from billing profile attached to sales order line should be populated on contract

Steps to reproduce the issue
==================
1. Create a sales order and enter a service line
2. Use billing option as Full Billing from Service Contracts
3. Enter a billing profile with a different accounting rule.
4. Fulfill the sales order.
5. Contract is created with default accounting rule Immediate

Business Impact
============
Required accounting rule not populated on contract and lines

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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