Term Substitution Is Not Applying For Copied Orders When The Lines Of The Source Order Have Promotional Attributes (Doc ID 2730550.1)

Last updated on NOVEMBER 22, 2020

Applies to:

Symptoms

On : 12.2.6 version, Pricing, Discounting & Charges

ACTUAL BEHAVIOR
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Have created a Freight Terms Modifier with term substitution but it is not applying properly to all order lines.

EXPECTED BEHAVIOR
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It should apply Freight Terms (Prepaid) to all of the order lines.

STEPS
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The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User
2. Navigate to: Orders, Returns > Sales Orders and copy an order
3. New Sales Order created
4. Freight terms modifier applied, but a few of the order lines show Prepaid and a few of the order lines show Prepaid & Charge as below.
5. First Line is showing the Freight terms as Prepaid.
6. Second Line also showing the Freight terms as Prepaid applied but line shows Prepaid & Charge).

Cause

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