Performance Issue After Upgrade EBS 12.2.9_Users are unable to access EBS. J2EE JOC-017 The cache is full
(Doc ID 2730982.1)
Last updated on MARCH 03, 2022
Applies to:
Oracle E-Business Suite Technology Stack - Version 12.2.9 to 12.2.9 [Release 12.2]Information in this document applies to any platform.
Symptoms
On : 12.2.9 version, IAS for Applications Technology
ACTUAL BEHAVIOR
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Users facing slowness while accessing EBS login page and home page.
EXPECTED BEHAVIOR
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The login page and home page should load normally
STEPS
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The issue can be reproduced at will with the following steps:
1. Upgrade EBS 12.1.3 to 12.2.9
2. Login into EBS.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot access EBS properly.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |