R12: AP: How to Effectively Cancel an Invoice When it is Matched to a PO Shipment Thta will Result in a Less Than Zero Quantity Billed Situation
(Doc ID 2731790.1)
Last updated on NOVEMBER 25, 2020
Applies to:Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.
There is a matched invoice that can not be cancelled due to "'Cancelling this invoice is not allowed as quantity billed/amount billed on one or more purchase order distributions will be reduced below zero". This is due to a credit match that has already been made to the PO shipment in another invoice. This invoice has been paid and it is not practical to void the payment, so the credit match can not be reversed.
Is there any work-around where the invoice line can be cancelled?
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