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11:Account Hierarchy Manager (AHM) Troubleshooting Guide (Doc ID 273227.1)

Last updated on NOVEMBER 28, 2016

Applies to:

Oracle General Ledger - Version 11.5 to 11.5.10.2 [Release 11.5.0 to 11.5.10]
Information in this document applies to any platform.

Purpose

 Troubleshooting Account Hierarchy Manager (AHM)

NOTE: With an implementation based on the Thin Client Framework (TCF) connection method for Account Hierarchy Manager (AHM) available with Oracle General Ledger in Financials Family Pack G, the following information regarding the requirements for different JInitiator and OA Framework versions are no longer applicable.  The TCF version of AHM removes the dependency of the application on these tech stack components.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 1. Setup and Installation
 2. Cannot Launch AHM
 3. Errors While Working with AHM
 4. Summary of AHM Patches
 5. Still have problems?

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