Exception Occured While Getting Remote File From UCM Server: "java.net.SocketTimeoutException: connect timed out" (Doc ID 2732407.1)

Last updated on SEPTEMBER 08, 2022

Applies to:

Symptoms

When getting remote file from UCM server the following error occurs:

ERROR
File transfer protocol to use :UCM
Before calling getWithUCM
Before Creating RIDCHttpClient
After Creating RIDCHttpClient
Calling downloadFile API
Path: /usr/tmp/payextract****/EE_****
Doc Name: EE_*****
ERROR: Process :PER_RI_B_IMPORT_HR_DATA failed.
ERROR: Exception occured during Getting file from Server
ERROR: Exception occured while getting remote file from UCM server
Caused by :oracle.apps.fnd.wcc.ridc.error.RIDCException: oracle.apps.fnd.wcc.ridc.error.RIDCException: oracle.stellent.ridc.protocol.ProtocolException: java.net.SocketTimeoutException: connect timed out
CP main completed runProgram for oracle.apps.per.ri.integration.payroll.program.ImportExtractFile

Steps to replicate the issue:

1. PER_RI_B_IMPORT_HR_DATA: Import HCM Cloud Data File for Payroll Integration

 

Changes

Cause

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