Not Able To Access Collections- Error: APP-AST-207069
(Doc ID 2732621.1)
Last updated on DECEMBER 19, 2022
Applies to:
Oracle Common Applications - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.9 version, Collections Agent UI
Not able to Access Collections- Error: APP-AST-207069
ERROR
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User not able to access Collections Application.
User is trying to access Collection Agent Responsibility. Getting the error message "Error: APP-AST-207069: This user ID has not been set up as a sales force.Please contact the System Administrator"
STEPS
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The issue can be reproduced at will with the following steps:
User not able to access Collections Application.
User is trying to access Collection Agent Responsibility. Getting the error message "Error: APP-AST-207069: This user ID has not been set up as a sales force.Please contact the System Administrator"
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |