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Not Able To Access Collections- Error: APP-AST-207069 (Doc ID 2732621.1)

Last updated on DECEMBER 04, 2020

Applies to:

Oracle Common Applications - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Collections Agent UI

Not able to Access Collections- Error: APP-AST-207069

ERROR
-----------------------
User not able to access Collections Application.
User is trying to access Collection Agent Responsibility. Getting the error message "Error: APP-AST-207069: This user ID has not been set up as a sales force.Please contact the System Administrator"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

User not able to access Collections Application.
User is trying to access Collection Agent Responsibility. Getting the error message "Error: APP-AST-207069: This user ID has not been set up as a sales force.Please contact the System Administrator"


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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