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Is Oracle Sales Synchronization certified to be used with Microsoft Outlook 2016 (Doc ID 2732623.1)

Last updated on AUGUST 28, 2023

Applies to:

Oracle Sales for Handhelds - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

On : 12.1.3 version, Support Codes

Sales Outlook Synchronization Add-In error crashes Outlook during startup

Oracle Outlook Synchronization is crashing Outlook and we are unable to use it.

We are implementing Oracle Outlook Synchronization and are currently testing this with select users before deploying to the entire user community.
While installing the Outlook Add-in we are encountering issues resulting in crashing of the Synchronization Add-in on one of the user's PC.

Is Oracle Sales Synchronization certified to be used with Microsoft Outlook 2016?
 

Solution

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In this Document
Goal
Solution
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