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Discrepancy Between the GRE Totals Report And The State Periodic Wage Listing (Enhanced) Gross Wages (Doc ID 2733012.1)

Last updated on APRIL 28, 2021

Applies to:

Oracle HRMS (US) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, US Payroll - General

ACTUAL BEHAVIOR
---------------
The GRE Totals Report and State Periodic Wage Listing (SPWL) SUI Gross wages do not match for any Quarter Reports in current calendar year.

EXPECTED BEHAVIOR
-----------------------
Gross Wages Balances should match on two Oracle delivered reports

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit the GRE totals reports through End of Quarter
2. Submit the State Periodic Wage Listing Enhanced (SPWL) for the State of Tennessee for example
3. Observe the Gross Wages on the GRE Totals Report does NOT match the SUI Gross wages on the State Periodic Wage Listing Enhanced (SPWL)


Changes

 Customer indicates the GRE Gross Wages and the SPWL State Unemployment Insurance (SUI) wages in prior quarters have matched.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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