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RMAs Need To Explode Configurations During Order Entry (Doc ID 273341.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Order Management - Version 11.5.9-11.5.10 and later
Information in this document applies to any platform.



Symptoms

Current functionality does not provide for the BOM explosion of RMAs unless there is an order/line reference or customers use the Copy function.

Due to business reasons, customers cannot neither reference order/line nor copy order.
Consequently, the BOM does not explode components to the RMA.

Cause

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