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Using "Personal Worklist" OptionTo View Only Open Notifications Still Shows Both Open and Closed Notifications (Doc ID 2733964.1)

Last updated on OCTOBER 13, 2021

Applies to:

Oracle Engineering - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

Notifications are being viewed. The option is used to view only Open notifications but Closed notifications are still being displayed.

Steps

  1. View notifications using the Personal Worklist" menu option.
  2. Select the View Name filter "Open Notifications" to only view open Notifications
  3. Find that closed notifications are still being displayed.

Note: There are 2 different worklist form functions ("Personal  Worklist" and "Notification Summary").
         The first manifests the problem while the second does not.
         Add "Personal Worklist" to your menu as follows:
  a. Navigate: System Administrator > Application > Menu
  b. Query Menu = ENG_ECOS_GUI
  c. Add  Function "Personal  Worklist", Prompt="Personal  Worklist", Descritpion="Personal  Worklist"
     Note: The LOV shows Function Name = "WF_WORKLIST_CUSTOM"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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