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Inbound Workflow Notification Emails Go To The DISCARD Folder With An "Unsolicited Email" Warning due to "Accesskey mismatch" (Doc ID 2736087.1)

Last updated on JANUARY 14, 2021

Applies to:

Oracle Workflow - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Workflow Mailer

Inbound Workflow Notification emails go to the DISCARD folder with an "Unsolicited email" warning due to "Accesskey mismatch". This occurs for Workflow Tester emails as other functional inbound notifications such as purchasing related approvals, etc


FNDCPGSC97387.txt:[Nov 9, 2020 4:43:02 PM EST]:1604958182161:-1:-1:REMOVED.com:0.0.0.0:-1:-1:1:20420:SYSADMIN(0):-1:Thread[inboundThreadGroup1,5,inboundThreadGroup]:0.0.0.0:82400:1604958174256:60:EXCEPTION:[SVC-GSM-WFMLRSVC-97387-10006 : oracle.apps.fnd.wf.mailer.IMAPResponseHandler.processSingleMessage(Message)]:Accesskey mismatch



Cause

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In this Document
Symptoms
Cause
Solution


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