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Write Off Claims With No Lines Getting Error "The Summation Of Claim Currency Amount In Claim Lines Should Be Equal To Amount Remaining In Claim" (Doc ID 2736167.1)

Last updated on DECEMBER 11, 2020

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Claims

Unable to write off claims with no claim lines as User is receiving the following error.


ERROR
-----------------------

 "The summation of Claim Currency Amount in claim lines should be equal to Amount Remaining in Claim "



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to EBS Applications
2. Go to Oracle Trade Management responsibility
3. Navigate to Claims page and select claim
4. After write off settlement, click Request Approval and click confirm
5. Observe the error.



Cause

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In this Document
Symptoms
Cause
Solution
References


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