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Order Organizer Form Not Opening (Doc ID 2738619.1)

Last updated on SEPTEMBER 20, 2021

Applies to:

Oracle Order Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Transaction Entry

When attempting to open the Sales Order Organizer,
the following error occurs.

ERROR
-----------------------
ORA-1403, no data found

FRM-40735: pre-block trigger raised unhandled exception
ORA-4068


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Navigation: Sales Orders>Order Organizer
3. See error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot open the sales order organizer or sales order form.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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