Order Organizer Form Not Opening
(Doc ID 2738619.1)
Last updated on SEPTEMBER 20, 2021
Applies to:
Oracle Order Management - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.9 version, Transaction Entry
When attempting to open the Sales Order Organizer,
the following error occurs.
ERROR
-----------------------
ORA-1403, no data found
FRM-40735: pre-block trigger raised unhandled exception
ORA-4068
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Navigation: Sales Orders>Order Organizer
3. See error
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot open the sales order organizer or sales order form.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |