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Error ‘APP-BEN-92690’ While Trying To Save Election Or Close Open Enrollment as of 01-JAN-2021 (Doc ID 2738853.1)

Last updated on JANUARY 13, 2021

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Advanced Benefits

After backing out life events for an employee and closing enrollment the following error occurs.

Error:

APP-BEN-92690: You cannot enroll a person into a plan that
includes more than one activity rate with the same element
and input value. The Standard Rates Voluntary AD&D
Plan EE Plus Family and Voluntary AD&D Plan EE Plus
Spouse use the same element and input value and are attached
to the same Compensation Object.

You must either change your setup so that these activity
rates do not use the same element, input value, and
compensation object, or enroll the person into a plan that
does not include activity rates with the same element, input
value, and compensation object.
  

Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Back out life events
2. Submit Life Events Evaluation Processing Summary
    Name: Open Status: Started
    Occurred Date: 01-JAN-2021 Notified Date: 31-OCT-2020
    Commit and Proceed
3. Close enrollments Errors

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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