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Error 'Multiple transactions exist for transaction number <TRANSACTION_NUMBER>' when Terminating a Contract (Doc ID 2739243.1)

Last updated on DECEMBER 23, 2020

Applies to:

Oracle Lease and Finance Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Asset Management

When attempting to terminate a contract by running Terminate Expired Contracts,
the following error occurs in the Termination Transaction:

ERROR
-----------------------
Multiple transactions exist for transaction number <TRANSACTION_NUMBER>.
Error occurred while creating transactions for Contract Number <CONTRACT_NUMBER>.

Note: The transaction number changes with each attempt, but the error test is the same.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Process a Termination Quote until it is ready for Terminate Expired Contracts to run.
2. Run Terminate Expired Contracts.
3. Check the Termination Transaction Messages.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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