Error 'Multiple transactions exist for transaction number <TRANSACTION_NUMBER>' when Terminating a Contract
(Doc ID 2739243.1)
Last updated on DECEMBER 23, 2020
Applies to:
Oracle Lease and Finance Management - Version 12.2.5 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.5 version, Asset Management
When attempting to terminate a contract by running Terminate Expired Contracts,
the following error occurs in the Termination Transaction:
ERROR
-----------------------
Multiple transactions exist for transaction number <TRANSACTION_NUMBER>.
Error occurred while creating transactions for Contract Number <CONTRACT_NUMBER>.
Note: The transaction number changes with each attempt, but the error test is the same.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Process a Termination Quote until it is ready for Terminate Expired Contracts to run.
2. Run Terminate Expired Contracts.
3. Check the Termination Transaction Messages.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |