Error 'Multiple transactions exist for transaction number <TRANSACTION_NUMBER>' when Terminating a Contract
(Doc ID 2739243.1)
Last updated on DECEMBER 23, 2020
Applies to:
Oracle Lease and Finance Management - Version 12.2.5 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.5 version, Asset Management
When attempting to terminate a contract by running Terminate Expired Contracts,
the following error occurs in the Termination Transaction:
ERROR
-----------------------
Multiple transactions exist for transaction number <TRANSACTION_NUMBER>.
Error occurred while creating transactions for Contract Number <CONTRACT_NUMBER>.
Note: The transaction number changes with each attempt, but the error test is the same.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Process a Termination Quote until it is ready for Terminate Expired Contracts to run.
2. Run Terminate Expired Contracts.
3. Check the Termination Transaction Messages.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |