UNABLE TO RESUME CONTENT WHEN PLAYING IN CHROME. (Doc ID 2739369.1)

Last updated on DECEMBER 23, 2020

Applies to:

Symptoms

On : 12.2.9 version, Learner Component
 

Customer has a SCORM 1.2 course which is working fine in Internet Explorer 11. But it is not tracking the status in Chrome version :84.0.4147.89.

The flag "Synchronous XHR in page dismissal" is disallowed by Chrome starting from version 80.


ERROR
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LMSApplet.failure: NetworkError: Failed to execute 'send' on 'XMLHttpRequest': Failed to load
  

Non-LMS Error: NetworkError: Failed to execute 'send' on 'XMLHttpRequest':



STEPS
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The issue can be reproduced at will with the following steps:

Using Chrome Browser

1. Login as Learning Administrator
2. Responsibility: olm_Learning Administrator, olm_OTA BG
3. Navigate to Learning Administration > Content Administration
4. Navigate to folder details page
5. Create SCORM dashboard learning object.
6. Create offering against the learning object.
7. Enroll learners onto the class created and launch the class using any of the learner enrolled.
8. Set the values like location, score etc.
9. Click on home icon. This saves the data in browsers like IE11 and Firefox but not in Chrome.

Changes

Cause

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