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In Mobile Field Service Wireless Service Request With Attachment Showing Blank (Doc ID 2739828.1)

Last updated on DECEMBER 30, 2020

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Wireless/WAP

ACTUAL BEHAVIOR
---------------
In Field Service Wireless ,blank page opens on opening Service Request attachments

EXPECTED BEHAVIOR
-----------------------
Expect the attachments to be visible instead of blank page



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Field Service Wireless
2. Task Search >Search for Service Request
3. Click on Task and Expand Attachments Section
4.Under Service Request Region
click View on any available Attachment
5.Click on it

Blank page is seen



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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