In Mobile Field Service Wireless Service Request With Attachment Showing Blank
(Doc ID 2739828.1)
Last updated on DECEMBER 30, 2020
Applies to:
Oracle Field Service - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Wireless/WAP
ACTUAL BEHAVIOR
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In Field Service Wireless ,blank page opens on opening Service Request attachments
EXPECTED BEHAVIOR
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Expect the attachments to be visible instead of blank page
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Field Service Wireless
2. Task Search >Search for Service Request
3. Click on Task and Expand Attachments Section
4.Under Service Request Region
click View on any available Attachment
5.Click on it
Blank page is seen
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |