Unable To Correct An Over Receipt Of A Quantity In Order To Return The Correct Quantity On An RMA
(Doc ID 2740301.1)
Last updated on JANUARY 18, 2021
Applies to:Oracle Inventory Management - Version 12.2.5 and later
Information in this document applies to any platform.
A customer returned X amount of a particular item they received (e.g. they returned 10).
However, while receiving the material using an RMA, a quantity of 100 was received by mistake.
There does not seem to be a way to correct this mistake so the customer will be credited for quantity 10 instead of 100.
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